Complaint Procedures
 

Complaint Procedures

If a student has a problem regarding a specific course, instructor, or decision, the student should first seek to discuss it with the instructor or staff member involved.

 
 If the problem is not resolved and the problem involves an academic matter, the student should request a meeting with the Director of Education or Campus Director at the site where the class is held.
 
 If the problem is not an academic matter, the student should request a meeting with the appropriate department director.
 
 If problems are not resolved through discussion with staff, faculty, or directors, a complaint can be made in writing to the President of Fox College. Written complaints can be mailed or left at the front desk of either campus. Students may also submit complaints online via the form below. All complaints submitted in writing or via the web will be reviewed and responded to within 10 business days.  If the name and contact information are left blank the complaint will be reviewed and logged. 
 
Students with other issues that are not resolved in this manner may contact the Illinois Board of Higher Education. Please visit http://complaints.ibhe.org for contact information.

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